I'm based in Brisbane but I'd say that about a third of the patent specifications I write are for inventors that are located in other parts of Australia. I've prepared patent applications for people needing patent attorney help in lots of other towns e.g. Lismore, Melbourne, Townsville, Bundaberg, Caloundra, Cairns, to name a few.
My process for helping inventors that can't meet with me face to face has gradually improved over the years. If you call me about your invention then there are three main issues that I like to get sorted out initially. Firstly, I want to make sure that your invention is more than a concept. For example, do you know how to actually make the invention or are you still at the stage where you know what you want to the invention to do but you don't know how it will do it? I'll ask you if you've got any drawings that illustrate your invention and show how it works. If you've got a mechanical invention like a new builder's tool or a component for an engine or a machine for working in a mining environment then the drawings will show a physical object and especially the new parts.